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Insurance & Risk Supervision Authority identity
INS / authority
Insurance & Risk Supervision Authority
UnionInsurance & Risk Supervision AuthorityInsurance Supervision

INS / PUBLIC SERVICE NETWORK

Insurance Supervision

Insurance Supervision brings together solvency review, consumer policy fairness and claims conduct.

INSauthorityUnion-wide competence

The public purpose

Insurance Supervision brings together solvency review, consumer policy fairness and claims conduct.

Operational teams

INS.01.01
Solvency review

Assess an insurer's capacity to meet supported obligations under credible shared-loss conditions.

INS.01.02
Consumer policy fairness

Review policy terms for understandable coverage and fair treatment of dependent customers.

INS.01.03
Claims conduct

Assess claims handling against evidence, reasons and a usable response route.

Programme responsibilities

Assessment evidence
Insurer solvency finding; Consumer insurance fairness finding; Claims conduct assessment
Accountable output
Insurance Supervision integrated programme finding
Programme custodian
Insurance Supervision
Independent review
Union Ombudsman

Requests and referrals

SVC-026
File an interworld insurance claim

A coordinated claims assessment and dispute route.

Insurance Supervision / division of work

INS.01.01

Solvency review

Assess an insurer's capacity to meet supported obligations under credible shared-loss conditions.

Accountable output
Insurer solvency finding
INS.01.02

Consumer policy fairness

Review policy terms for understandable coverage and fair treatment of dependent customers.

Accountable output
Consumer insurance fairness finding
INS.01.03

Claims conduct

Assess claims handling against evidence, reasons and a usable response route.

Accountable output
Claims conduct assessment

Authority for insurance supervision integrated programme finding

Subject-specific assessment
Several policies depend on assets impaired by the same event
Shared legal framework
Insurance & Risk Supervision Authority / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice

Choose your route

Office output: Insurance Supervision integrated programme finding