Solar System Union supplied sealThe Solar System UnionPublic institutions
Shared rights across worlds
My local casesDocumentsAccessibility
Public complaints identity
GOV.04.02 / office
Public complaints
UnionPublic complaintsContact and assistance

GOV.04.02 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Public complaints.

GOV.04.02officeUnion-wide competence

Contact concerning administrative complaint response

Receiving role: Public complaints assessment lead

  • case timeline
  • office replies
  • requested repair

Example needing assistance: An office mistakes a complaint about delay for an appeal against the merits

Contact roles for administrative complaint response

Public complaints assessment lead / GOV.04.02

Public information and accessible assistance

Responsible institution
Public complaints
Routing address
public@gov-04-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
case timeline

Case intake and evidence alternatives

Responsible institution
Public complaints
Routing address
intake@gov-04-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
office replies

Institutional cooperation and records custody

Responsible institution
Public complaints
Routing address
cooperation@gov-04-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
requested repair

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@gov-04-02.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
requested repair

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

Choose your route

Office output: Administrative complaint response