Contact and assistance

Contact concerning qualification equivalence

Receiving role: Education & Knowledge Commission receiving secretariat

• Learner needs, qualification scope, supervision and access format

Example needing assistance: A spacecraft apprentice changes destination before completing a placement. The receiving team reviews the supervised record, agrees what practical assessment remains and preserves the learner's completed work. If the original assessor is temporarily unreachable, the case uses an explained alternative-evidence route rather than forcing a restart

Contact roles for annual service plan; public decisions; performance and expenditure report.

Education & Knowledge Commission receiving secretariat / EDU

Public information and accessible assistance

Responsible institution

Education & Knowledge Commission

Routing address

public@edu.ssu.example

Channel

Open the local request workspace

Source material for this desk

Learner needs, qualification scope, supervision and access format

Case intake and evidence alternatives

Responsible institution

Education & Knowledge Commission

Routing address

intake@edu.ssu.example

Channel

Open the local request workspace

Source material for this desk

Learner needs, qualification scope, supervision and access format

Institutional cooperation and records custody

Responsible institution

Education & Knowledge Commission

Routing address

cooperation@edu.ssu.example

Channel

Open the local request workspace

Source material for this desk

Learner needs, qualification scope, supervision and access format

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@edu.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

Learner needs, qualification scope, supervision and access format

Access assistance