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Visitor standards identity
ECO.05.01 / office
Visitor standards
UnionVisitor standardsContact and assistance

ECO.05.01 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Visitor standards.

ECO.05.01officeUnion-wide competence

Contact concerning visitor service standard

Receiving role: Visitor standards assessment lead

  • visitor contract
  • receiving support
  • local access rules

Example needing assistance: A visitor booking excludes emergency refuge access

Contact roles for visitor service standard

Visitor standards assessment lead / ECO.05.01

Public information and accessible assistance

Responsible institution
Visitor standards
Routing address
public@eco-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
visitor contract

Case intake and evidence alternatives

Responsible institution
Visitor standards
Routing address
intake@eco-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
receiving support

Institutional cooperation and records custody

Responsible institution
Visitor standards
Routing address
cooperation@eco-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
local access rules

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@eco-05-01.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
local access rules

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Visitor service standard