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Cargo Clearance identity
CUS.01 / directorate
Cargo Clearance
UnionCargo ClearanceContact and assistance

CUS.01 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Cargo Clearance.

CUS.01directorateUnion-wide competence

Contact concerning cargo clearance integrated programme finding

Receiving role: Cargo Clearance programme coordinator

  • Validated cargo manifest
  • Freight inspection finding
  • Trusted-shipper scope

Example needing assistance: A split shipment retains the original single-container manifest

Contact roles for cargo clearance integrated programme finding

Cargo Clearance programme coordinator / CUS.01

Public information and accessible assistance

Responsible institution
Cargo Clearance
Routing address
public@cus-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
Validated cargo manifest

Case intake and evidence alternatives

Responsible institution
Cargo Clearance
Routing address
intake@cus-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
Freight inspection finding

Institutional cooperation and records custody

Responsible institution
Cargo Clearance
Routing address
cooperation@cus-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
Trusted-shipper scope

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@cus-01.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
Trusted-shipper scope

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Cargo Clearance integrated programme finding