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Trusted shippers identity
CUS.01.03 / office
Trusted shippers
UnionTrusted shippersContact and assistance

CUS.01.03 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Trusted shippers.

CUS.01.03officeUnion-wide competence

Contact concerning trusted-shipper scope

Receiving role: Trusted shippers assessment lead

  • custody history
  • audit results
  • authorised cargo classes

Example needing assistance: A trusted shipper adds a new hazardous class

Contact roles for trusted-shipper scope

Trusted shippers assessment lead / CUS.01.03

Public information and accessible assistance

Responsible institution
Trusted shippers
Routing address
public@cus-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
custody history

Case intake and evidence alternatives

Responsible institution
Trusted shippers
Routing address
intake@cus-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
audit results

Institutional cooperation and records custody

Responsible institution
Trusted shippers
Routing address
cooperation@cus-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
authorised cargo classes

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@cus-01-03.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
authorised cargo classes

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Trusted-shipper scope