Digital marketplace redress evidence and source custody

COM.03.03officeUnion-wide competence

Purpose and competence

Digital marketplace redress evidence and source custody is maintained for Digital marketplace redress. Its scope follows the office’s mandate: Provide a remedy route for unfair transactions or restrictions on public-facing digital markets.

A marketplace removes a trader without explaining the contested evidence

Record specification

Record identifier: COM.03.03/R2
Responsible custodian: Digital marketplace redress
Source evidence: platform terms; transaction trail; provider response
Decision output: Digital-market redress finding
Publication status: Draft record specification / no signed decision
Review route: Union Ombudsman / Union Court of Justice

Custodian and access

Digital marketplace redress assessment lead → · Public records access procedure

Source catalogue for Digital marketplace redress

Source 1: platform terms
Source 2: transaction trail
Source 3: provider response
Receiving purpose: Digital-market redress finding

Access to this record

Digital marketplace redress assessment lead / contact · Public records procedure · Common custody and accessible-format rules