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Air and water utility conduct identity
COM.02.01 / office
Air and water utility conduct
UnionAir and water utility conductServices and requests

COM.02.01 / PUBLIC SERVICE NETWORK

Services and requests

Air and water utility conduct: public intake, evidence routes and competent specialist services.

COM.02.01officeUnion-wide competence

Choose your route

Office output: Essential-utility conduct remedy

Our intake route

utility covenant; customer restrictions; continuity evidence

A provider cuts a household off to enforce a disputed contract

Appeal an unfair essential-service contract

Competent service: Competition & Consumer Authority

Prepare a request Eligibility and evidence →Process and exceptions →

Refer a monopolistic gateway

Competent service: Competition & Consumer Authority

Prepare a request Eligibility and evidence →Process and exceptions →

Receiving role for essential-utility conduct remedy

Air and water utility conduct assessment lead

Contact about essential-utility conduct remedy →

Authority for essential-utility conduct remedy

Subject-specific assessment
A provider cuts a household off to enforce a disputed contract
Shared legal framework
Competition & Consumer Authority / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice