MOB.01.03officeUnion-wide competence
Purpose and competence
Passenger continuity evidence and source custody is maintained for Passenger continuity. Its scope follows the office’s mandate: Preserve assistance and onward coordination when a passenger journey changes.
A diversion transfers a passenger to an operator without accepted assistance
Record specification
Custodian and access
Passenger continuity assessment lead → · Public records access procedureSource catalogue for Passenger continuity
- Source 1
- itinerary
- Source 2
- essential needs
- Source 3
- receiving agreement
- Receiving purpose
- Passenger continuity compact

