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Administrative Quality identity
GOV.04 / directorate
Administrative Quality
UnionAdministrative QualityAdministrative Quality integrated programme finding

GOV.04 / PUBLIC SERVICE NETWORK

Administrative Quality integrated programme finding

A public record specification for Administrative Quality.

GOV.04directorateUnion-wide competence

Purpose and competence

Administrative Quality integrated programme finding is maintained for Administrative Quality. Its scope follows the office’s mandate: Administrative Quality brings together service design, public complaints and process simplification.

Applicants repeatedly submit the same record to three desks

Record specification

Record identifier
GOV.04/R1
Responsible custodian
Administrative Quality
Source evidence
Service redesign specification; Administrative complaint response; Process simplification decision
Decision output
Administrative Quality integrated programme finding
Publication status
Draft record specification / no signed decision
Review route
Union Ombudsman / Union Court of Justice

Custodian and access

Administrative Quality programme coordinator → · Public records access procedure

Finding and assessment question

Instrument
Administrative Quality integrated programme finding
Illustrative question
Applicants repeatedly submit the same record to three desks
Assessable source material
Service redesign specification; Administrative complaint response; Process simplification decision

Access to this record

Administrative Quality programme coordinator / contact · Public records procedure · Common custody and accessible-format rules