MOB.05.03officeUnion-wide competence
Purpose and competence
Stranded-passenger support record is maintained for Stranded-passenger support. Its scope follows the office’s mandate: Secure immediate assistance for passengers whose transport or receiving connection fails.
A failed onward booking leaves a passenger outside public shelter hours
Record specification
Custodian and access
Stranded-passenger support assessment lead → · Public records access procedureFinding and assessment question
- Instrument
- Stranded-passenger support record
- Illustrative question
- A failed onward booking leaves a passenger outside public shelter hours
- Assessable source material
- current location; support needs; available receivers